Effective Date: 2026
1. Introduction
TurboConnectPTT+ (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, subscribe to services, or interact with our communications platform.
By using the TurboConnectPTT+ website and services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party payment providers)
- Account login credentials
- Customer service communications
Device and Service Information
For activation and management of Push-To-Talk radios and services, we may collect:
- Device IMEI numbers
- SIM ICCID numbers
- Radio ID names
- Talkgroup assignments
- Device model and configuration information
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Website usage data
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for purposes including:
- Processing product purchases and service subscriptions
- Activating and managing PoC radio devices
- Providing customer support and responding to support tickets
- Managing user accounts and authentication
- Improving our website and services
- Sending service updates, order confirmations, and important notifications
- Preventing fraud and maintaining platform security
4. Payment Processing
Payments for products and subscriptions are processed through secure third-party payment processors. We do not store full credit card information on our servers. Payment processors handle payment data in accordance with their own privacy policies and security standards.
5. Sharing of Information
We do not sell or rent your personal information. We may share information with trusted third parties only when necessary to operate our services, including:
- Payment processors
- Hosting and infrastructure providers
- Customer support tools
- Service providers assisting with platform operations
Information may also be disclosed when required by law or to protect the rights, property, or safety of our company or users.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze site traffic, and maintain session information. Users may control cookie preferences through their browser settings.
7. Data Security
We implement reasonable administrative, technical, and physical security measures to protect your information. However, no internet transmission or electronic storage system is guaranteed to be completely secure.
8. Account Information
Customers who create accounts may access, update, or delete certain personal information through their account dashboard. Requests for account changes or deletion may also be submitted through our support system.
9. Data Retention
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
10. Children’s Privacy
TurboConnectPTT+ services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
11. Third-Party Links
Our website may contain links to external websites or services. We are not responsible for the privacy practices of those third parties.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically. When changes are made, the updated version will be posted on this page with the revised effective date.
13. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
TurboConnectPTT+ Support
Email: turboconnectptt@gmail.com
© TurboConnectPTT+. All rights reserved.